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SOUTHERN POOLS

Terms and Conditions

1. All invoices must be paid in full within 28 days of invoice date otherwise interest at the rate of 2% above the current bank rate will be charged, per month. Any queries on an invoice must be raised within 7 days of the invoice date.

2. Goods sold and invoiced by Southern Pools remains the property of Southern Pools until paid for in full.

3. If payment is not made within the stipulated time, the goods will be repossessed or dismantled and removed from the customer’s premises at the customer’s expense.

4. All quotations must be accepted in writing.

5. If a quotation is accepted and then cancelled by the customer, a 10% charge will be levied, in the form of an account, on the complete quotation.

6. All quotations hold for a period of 28 days from quotation date, unless otherwise stated. All work accepted in this time must commence within 3 months of quotation date, unless otherwise stated by the Company.

7. Stage payments will be stipulated on individual quotations. If these are not adhered to, Southern Pools reserves the right to withdraw from site.

8. Any additional work requested by the customer after the original quotation is accepted will be quoted for separately and agreed upon.

9. Orders are accepted and promises of delivery and commencement given conditionally on our being able to secure the necessary labour or material and without responsibility for delays arising through risks and uncertainties of manufacture, strikes, accidents or exceptionally inclement weather or other causes beyond our control.

10. The Company reserves the right to increase the Contract price of any of its goods by the amount of any increase in price of materials between the date of the company’s quotation and the date of the completion of work, in respect of any Government Levy or Surcharge imposed between such date and producing a significant rise in the cost of materials used on the Contract.

11. Should any goods be damaged or deficient in quantity, it is essential that we are notified in writing within 48 hours of receipt of in the event of non-delivery, within 10 days of despatch.

12. Claims for transit damage or shortage cannot be entertained unless advised within 48 hours of receipt. To protect themselves, customers should also report any damage, etc., to Carriers at destination, as Carriers will not recognise claims unless notified within three days after delivery.

13. The customer warrants that he owns the land or premises in which the pool is to be constructed.

14. Southern Pools shall make every effort to carry out the work in a neat and efficient manner and leave the site tidy, but this agreement does not cover reinstatement of lawns, trees, shrubs, driveways, paths, paving etc., damaged during installation and access to site.

15. Any underground services that require re-routing will be dealt with an extra cost to the customer. In extreme cases, it may be necessary to alter the location, specification or elevation and a cost adjustment may be necessary to the original quotation.

16. If other works are being carried out by the customer or other contractors in the vicinity or Southern Pools works and such works hold up completion of Southern Pools Contract, the completion date will have to be adjusted accordingly. Full payment for the work completed and any materials or equipment on site shall be due for payment.

17. The Customer will provide the electricity and water required for the Contract.

18. After handing over of the works is carried out, the customer shall be responsible for the insurance, care and maintenance and cleanliness of the pool and equipment.

19. Quotations for remedial pool works, repairing or fitting new liners, re-marbeliteing or carrying out repairs, are calculated on a surface inspection only and any extra works found necessary which were unknown or hidden before work commenced, shall be charged at extra cost, after prior consultation with the customer. All such variations to be in writing.

20. When emptying pools, while exercising every precaution, external pressures can cause damage to the pool construction and unforeseen delays cause liner shrinkage. All such risks are the customer’s responsibility.

21. All equipment carries a manufacturer’s guarantee ranging from 1-3 years, depending on the type of equipment.
All guarantees are not covered by the following:- frost damage, damage to equipment and pool lining caused by incorrect pH, bad pool chemistry, undissolved chemicals thrown directly into pools or if the pool is emptied without prior consultation with the contractor. These guarantees are not transferable and exclude consequential losses of any kind whatsoever.

22. Southern Pools cannot be held responsible for any acts of God.

23. Southern Pools reserve the right to alter prices without prior notice.

24. All prices quoted are E. & O.E. (errors and omissions excepted).

25. Placing an order with Southern Pools means acceptance of these conditions.